Customer Reviews
Everything went fine and was done in a timely manner. I will be coming back again.
Good service friendly service got right in for service nice to look at the new vehicle
Had a recall on my car called Honda. They got me in as soon as possible. Did a great job.
Technician did an awesome job chasing down an issue no one could previously find. Problem solved finally.
All is good Service was fast and easy Everyone was professional and pleasant. All is fine!
They did not rotate my tires but charged me. They made everything right by giving me my next oil change free. So we're good.
I appreciated not being pressured into getting a vehicle that I didn’t want, Everyone was very friendly and courteous. 😁
I’m old school, believe when someone enters a business they should be smiled at, greeted, and made to be feel wanted in the business
Excellent Did everything they could to see what was wrong with my car. Thank you!
Best new car experience I ever had. No tricky pricing…my salesperson was top notch…super polite/respectful folks.
Professional and courteous. Work was done in a timely manner and I was given a service appointment right away.
Friendly service
It was easy to get an appointment, and they immediately took my car back. He kept me apprised of what was needed and kept me up to date on the extra time needed
Disappointed Disappointed with the service we received and no return call from the service manager as promised.
Safe and secure feeling that my car is in good hands I feel comfortable and worry free about my car being fixed..Knowing that when I travel im good
Great fast service & friendly staff I arrived early and they got my car back and serviced very quickly
I would have to say greeted very kindly, very thoughtful and patient Awesome,respectful and generous
Nice people good work Great place to purchase car and good people all around to buy and work on car.
No problems. Timely, courteous, and accommodating. Service department staff and service mechanics took care of what was needed.
Best car buying experience ever!! Tony is the best in sales and Dennon was great in the office! Will definitely purchase here again!!
Best maintenance experience I've ever had with a dealership. From check in to payment; it was professional and all employees I saw were very courteous
Service is as delayed because service manager was in meetings and not available. My problem was on a fairly new vehicle and not covered by warranty. Honda obviously know their problems and does not cover them.
Awesome! They are wonderful. This is my 4th Honda CRV from this dealership. They are very nice.
Simple and Easy. My experience was simple and easy. My mom took my car in but prior to my service appointment I was able to talk to someone and they knew exactly what I wanted and needed done.
Pine Belt Honda exceeded my expectations and got my vehicle back to me in a timely manner.
Having trouble with a sensor in front of of veh. They need to replace starter.
Very good. Polite and helpful. I didn't have appointment but they accommodated me and was there for 1 hour.
Maintenance was timely and professional. Estimated finish was met. The whole experience was a good one.
Prompt efficient service with both recalls. Staff was friendly and atmosphere was relaxed. Well done
Great job! I got an oil change and tire rotation and was in and out in about 30 minutes.
I’ve enjoyed my experiences with the Honda dealership so far. They were very helpful when I picked my brand new car and they are always helpful with servicing my vehicle. They are good at explaining issues and get me in and out pretty quickly.
They got me into the shop quickly, performed the repair needed immediately, the price was extremely reasonable, and everyone was incredibly friendly.
I wish they would go the extra mile to vacuum front floor if they are not going to put down paper mat. Also I wanted to write a check but was told no checks. People should be informed of that when they make an appointment.
The workers are very nice. The wait wasn't long, They did everything good. Great Experience
I’ve enjoyed my experiences with the Honda dealership so far. They were very helpful when I picked my brand new car and they are always helpful with servicing my vehicle. They are good at explaining issues and get me in and out pretty quickly.
I loved DeeDee Keys!! She took are of me and my husband. If you want a car but don’t want a long wait…. Go see DeeDee!!
Pleasant knowledgeable and excellent relations Tori my service person was great and all employees who walked through was very friendly.
This dealership was clean. The staff were super nice and helpful. The service was also fast.
NEVER, NEVER Purchase A Vehicle
From Honda In Hattiesburg MS On 98!
My mother purchased a vehicle on
August 24, 2026 and today is October
12, 2026 & she CANNOT get a tag for her vehicle because the dealership doesn’t have possession of the title. The dealership claims they filed for a replacement/missing title.
My first question is how can a dealership sell a vehicle without having possession of the title. NO ONE in the building seems to care fr but again the vehicle was PAID IN FULL.
I’m standing at the desk asking Jennifer questions while she sitting there eating chips &... Read More Google - Oct 12, 2026
Expeditiously carried out but gadget left on the floorboard. Don't know what it was. I like the dealership. I'll return.
Very honest and helpful advice! I love that they checked all my warranties. They even took time to show my features on my truck I wasn’t sure about.
They kept working to get me assistance on the bill. They were friendly & considerate.
They were very understanding of my needs & concerns.
Great this time. Seem like they got some good worker now. Love Pine Belt Honda!
Cost more than quoted. Took longer than quoted. Never could call back and talk to anybody. No one ever answered the phone.
(Translated by Google) Fast, professional and friendly service. (Original) Atención rápida, profesional y amigable.
Everything fine except they didn't tell me when finished to get my car. Was there over 2 hours.
Courteous, prompt and efficient service today! Pleasant visit! Good service!……….,,, I have no further comments!
Tori checked me in and kept me updated without any trouble or hesitation. I can tell she cares about her customers. And LB was a fun and excellent driver and so kind to take me home and pick me back up when my car was ready.
Great customer service and I was in and out Will be returning for future services on my vehicle
Dealership worked in my daughter's car while she was home for the weekend, which was greatly appreciated. They were also able to get her a/c working and paid
The GM over Honda is great. Service dept is lacking in many ways. They don’t call you and let you know what is wrong, you have to call them.
The service was quick and efficient. Always a great service done. Highly recommend doing business with them.
I never felt pressured. They set up my deal exactly like I asked for. My salesman, Pedro, was super nice and knowledgeable.
Very professional. I pulled into the service bay and someone came right out to get my details. It was only an oil change and transmission change but they were so nice. Waiting area was comfy and WiFi was good too
Staff iwas very friendly, knowledgeable and professional. They went out of their way to help us find the vehicle that we were looking for and treated us with respect when financing was discussed. Will definitely give them our business in the future.
Work done on time This takes too long when you require a specific number of words
Outstanding customer service was very quick to approach me and see if I needed anything. Even though my business that day was not with sales, he made sure that I felt welcome, even as somebody coming in for service. Outstanding job
Everybody in the service department did an outstanding from the young lady that checked me in to the tech who did the work to the parts guy who got an after market part in ASAP so they could get me back on the road and on my way to Florida the same day!
Quick and professional, very helpful. Would have given a five but part had been ordered for my vehicle then was used for another vehicle.
This review is for Alex at Pine Belt Honda. I bought my vehicle a while back and am only now getting around to writing this. Alex’s communication was excellent, and he made sure to send me detailed photos and videos. There was a slight oversight with my temporary tag, but they overnighted it to me right away. I’m very happy with the experience. Thank you Alex.
I was in ans out in no time. And they were very helpful
Excellent dealership. From sales to matching me to a better vehicle than the one I test drove. Sales person listened and told me she had one of the same make
Cannot understand why I was charged $387.00 for servicing my car. They charged my brake fluid and I only have about 40 thousand miles on it. Of course they charged me oil and filter as is usual with severing my car.
Pedro was the first person to greet me and the last person I saw as I drove off in my new vehicle! He went right to work with the other staff and together, they made magic happen! Forever grateful for the smooth process!
Pine Belt was a pleasure to deal with. Appreciate their approach to customer service and look forward to my next purchase with them.
Friendly,helpful,customer service is excellent. They listen to the customer and give clear explanations and answers
They did wonderful job
I appreciate the way she gave me the details of what was broken and what needed to happen in order for the vehicle to be fixed properly. I appreciate that because I have always relied on Honda to keep my Honda going!
Very knowledgeable; organized and straightforward. Pulled up account history to verify any coverage by warranties. Could not believe how clean the service area
EDIT TO THEIR RESPONSE: Pine Belt Honda said it would cost $180 just for the diagnostic for the issue my car had, not including fixing the problem. Called Honda Corporate to check — they said for that certain issue it doesn’t cost anything under warranty nor does it cost anything to fix it. Took my car to Bob Boyte in Brandon, MS, and they fixed the issue at no cost. If you need maintenance or want to buy a car, go to Bob Boyte!
Do not take your car to get checked and/or fixed here. They will try to scam ... Read More Google - Oct 1, 2026
Everyone was very professional I was kept informed about the progress of the work on my vehicle and the estimated completion time.
Pine belt Honda is excellent, i spent zero time on the lot without a salesperson attending to me. The waiting area was comfortable and clean and the purchase process was streamlined and quick.
I was so impressed how relaxed the atmosphere was while waiting for my car to be serviced, but when I came in, Shamya who sold me the car back at the beginning of the year before summer started remembered me and excitedly asked if I was coming to get my oil changed for the first time. Also, I did not get her name, but the girl who checked me in at the service department desk answered my questions and explained what benefits I was entitled to with this being my first time getting the oil changed on my car. She ... Read More DealerRater - Sep 30, 2026
Nice place to wait but I don't like that it takes an hour for an oil change and tire rotation. The two young ladies who checked me in were nice and helpful. I appreciated having a place to sit with a plug-in for my iPad. Grateful to borrow the charger as well.
Great experience with Honda always. We will be back whenever we need a new Honda.
Jeremiah was thorough in his work. Calm, yet strong approach and very welcoming. His personality made the atmosphere and tension of buying a car laid back and relaxed.
This time was a pleasant experience. I came for an oil change and got some recommendations that were needed. I'll return for those next week.
Very smooth experience with the sales team
Everything went smoothly. Good experience. It didn't take too long, and the cost was as expected
The service department provides excellent service, and they are professional and courteous. I highly recommend Pine Belt Honda to anyone looking to buy a new or used vehicle.
I brought my CRV in for its first oil change since buying it in March all the service and customer service staff was very helpful and did a great job servicing
Everything went as good as expected They did a thorough check of my car and changed my oil
Given a prompt appointment. In and out in 40 minutes. Courteous staff.
Came in to have my car serviced. The atmosphere was inviting. Came in to have my car serviced. The atmosphere was inviting. The employees were very friendly.
Great service